Digital Video CX | Teleperformance Customer Experience
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The power of video

Virtual support with a personal touch

Provide more effective support with video-enabled solutions. Whether it’s live medical consultations, screen sharing for resolving IT issues, or camera streaming for remote product support, video CX delivers virtual care aligned to each patient or customer’s unique needs.

Real results

Specialized citizen care

A government-managed Telecommunications Regulatory Authority implemented live video chat to empower the hearing impaired, a previously unsupported customer segment.

Video support

Endless opportunities for all industries

Visual assistance

More effective IT support

After moving more than 250,000 employees to a work-at-home model during the global crisis, we implemented Teleperformance Visual Assistance within our own help desk. The results were remarkable.

Video offers a variety of engagement options

Ready to visualize a better, more integrated CX?

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